CleanShot Cloud Subprocessors
Last update: October 1, 2024
We try to minimize the number of data subprocessors, as well as the amount of data we share, but we need to rely on some third-party services to make CleanShot Cloud experience possible.
List of Subprocessors
| NAME | TYPE OF DATA | TRANSFER PURPOSE |
|---|---|---|
| AWS | IP addresses, Name, E-mail addresses, Uploaded files | Hosting and infrastructure |
| RunPod | Audio from screen recordings uploaded to CleanShot Cloud | Transcription infrastructure |
| Freshdesk | Name, E-mail addresses | Providing email support |
| Freshmail | Name, E-mail addresses | Newsletter services and legal notifications |
| Notion | E-mail addresses | Collecting feedback and feature requests |
| Paddle | IP addresses, Name, E-mail addresses | Payment processing and billing services |
| SendGrid | IP addresses, Email addresses | Outgoing email services |
In addition to the above, we may also utilize contractor services for development, customer support, infrastructure management, and other tasks. These contractors may have access to personal data but are contractually obligated to keep it confidential, undergo background checks, and receive additional security training. You can find more information about our security practices in CleanShot Security.
